Privacy Policy 

Effective Date: 2nd January 2025

At Dolly Glownie, we are committed to protecting your privacy and ensuring a safe online experience for all our users. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to safeguard your personal data. By using our website (https://dollyglownie.com), you agree to the practices described in this policy.

1. Information We Collect

When you visit our website, we may collect personal information in various ways, including but not limited to:

  • Account Creation: Name, email address, phone number, shipping address.
  • Order Information: Product selection, billing address, payment details, and shipping preferences.
  • Cookies: We use cookies to enhance your shopping experience and analyze website traffic. Cookies allow us to personalize your visit and track your preferences.
  • Technical Information: Information regarding your device, browser type, IP address, and browsing activity on our site.

2. How We Use Your Information

We collect and use your information to:

  • Process Transactions: To process orders, provide customer support, and communicate shipping or order updates.
  • Improve Services: To enhance our website and services based on customer feedback and usage patterns.
  • Marketing: We may send promotional emails with information about new products or special offers. You can opt out of marketing communications at any time.
  • Customer Support: To respond to inquiries, provide assistance, and resolve any issues regarding your orders or products.

3. Data Security

We take the protection of your personal information seriously. We implement industry-standard security measures such as encryption (SSL) and secure payment gateways to safeguard your data. However, no data transmission over the internet is completely secure, and we cannot guarantee 100% security.

4. Sharing Your Information

We may share your information with third parties only for the following purposes:

  • Service Providers: Third-party vendors that help us process payments, ship products, or manage customer service.
  • Legal Compliance: We may disclose your personal data if required by law or in response to legal requests.

5. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate data.
  • Deletion: Request the deletion of your personal data under certain conditions.
  • Opt-Out: You can opt out of receiving marketing communications by clicking the unsubscribe link in any email or contacting us directly.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective as of the date listed at the top.

For any questions or concerns, you can contact us at:
Email: info@dollyglownie.com
Phone: (904) 764-7730